Diem Digital Interiors is without doubt the most professional and the most responsive company I have ever dealt with. From “come check out our everything possible house,” to sales, installation and programming, each of the departments is staffed with knowledgeable, no pressure associates that make the process fun to be a part of. We now have the smartest house we’ve ever lived in!
Leon and Linda Kurzweil – Frisco, TX
We are huge fans of all of the folks at Diem. Megan, Geoff, and the whole gang went out of their way to make things work the way we imagined. With a 100 year old house, retrofitting this kind of modern technology is not something you can trust just anyone to do. We’d recommend Diem and their staff to anyone who asks.
Trey Branham and Renee Skinner – Dallas, TX
Diem Digital Interiors came to my rescue when I had contracted with another firm to install my Control4 system. After the other firm was not able to install the system and achieve the goals we had both set, Diem came in and reworked the system components, actually convinced Control4 to take back some of the redundant equipment and modified the entire system to meet my goals and expectations. Due to Diem’s familiarity with the system and the capabilities of the products, they were able to design and implement a state of the art control system at my lake home that allows great flexibility and reliability. Diem has continued to respond promptly and efficiently in making additional upgrades and modifications to my system. As we all know, nothing worth having is easy but Diem has made the process of installing and maintaining a home control system a pleasure.
Alan Pond – Lake Kiowa, TX
In the audio visual industry there are numerous companies that promote their abilities, products and experience. I had a company develop and install an entire whole house media system for my new custom built house. After 2 years of frustration and complete agony of continuing problems and unreliable service and equipment, I contact Diem Digital Interiors to replace and redesign a system for my house that would actually work and be reliable. The team at Diem was able to quickly develop and install a new system that is incredible and most importantly does not crash or drive my wife and family crazy. With my previous system, the system would always go down while I was out of town and my wife would have no idea how to fix the system. The new system developed by Diem has worked perfectly since its installation and it is incredibility easy for everybody to use. I have and will continue to recommend Diem to anybody that wants a new or fixed audio/visual system. Their installers and associates are always on time and are incredibly reliable which is never the case. When they say they will be there at 10am – they show up exactly at that time. This type of service is incredibility value in my eyes.
Bill Rhoda – Frisco, TX
I have used Diem Digital Interiors for the past four years; three years at my original home and now at my new home I purchased. I did not even consider any other option than sticking with Diem Digital for the automation of my new home. The Control4 system is incredibly user friendly. I have three children and it makes it very easy to use this new technology. They addressed all the issues we had with the wiring of my home I purchased that had been wired previously and they were able to resolve all of it and make it work great. The main reason I have stuck with Diem Digital is the level of customer service and attention to detail that they provide and my wife and I truly appreciate that. We really enjoy our business relationship and look forward to continued work with them in years to come.
Rob and Lisa McCoy – Southlake, TX
Diem is the Best! They truly provide ‘best in class’ customer service. Their staff is able to make the “techno-speak” understandable to those of us who aren’t ‘sound engineers’. They not only helped us choose our system, but provided patient, in-home instruction on controls and remotes. Other companies told us that we couldn’t achieve the surround sound we wanted because of our modern, vaulted ceiling home. Diem designed an affordable, feature-packed system & completed the installation without a hitch. We have been customers for three years, and we would never think of going anywhere else if we decided to add on to our system. You are in great hands if you choose Diem!
Linn and Steve Anderson – Carrollton, TX
My experience with Diem Digital Interiors has been exceptional. Every time I call for service they are courteous and very helpful in explaining how they can fix my Control 4 problems. Service is always scheduled on the next day and the technicians are courteous and helpful as well.
Pat Barber – Dallas, TX
My family and I have enjoyed home entertainment since the time of laser discs. In early 2006, I saw an article about a new product called Control4. After reading the article and doing some research, I figured this is the next step to whole-house entertainment. I searched around Dallas for Control4 dealers. I called many of the dealers and the one that made an impression was Diem Digital Interiors. I decided to visit the show home to see Control4 in action. Even thought the product was new, the Diem staff was very knowledgeable about Control4 as well as other home entertainment equipment. I felt like I finally found an audio/visual dealer that actually knew something about their products rather than some retail store just trying to make a sale.
After a few visits and some planning, we decided to jump in and redo our home theater and add a Control4 system to the room. It went great. Diem did an excellent job from installing all the equipment, projector and screen to programming the Control4 system. The Control4 system was so good that both my wife (who hated having five different remotes) and six year old daughter were able to watch TV and movies by using one simple remote control.
Since that time, we changed homes and expanded our system to include four different rooms and many home lighting controls. Diem assisted us in creating a system that could be enjoyed by the entire family throughout the house. They were able to put a significant amount of the equipment in a central location and distribute everything out from there. So now, my family can watch cable, movies from a 400 disc changer and blu-ray discs, play the Wii or listen to Rhapsody, in any of the rooms.
My family is certainly not Diem’s largest customer. However, Diem’s staff has always treated us with the utmost professionalism and never placed our needs behind another customer. Also, Diem has always been willing to work with our budget and over time to meet our needs. Without question, our experience with Diem has made us life-long customers.
David Buono – Austin, TX
Diem is the best subcontractor we used in building our new home in 2005, hands down. The management and staff are courteous, professional and extremely competent. They are committed to customer satisfaction and a job well done, no matter what it takes. We continue to use them to manage our audio/video and smart house requirements and refer them whenever possible.
Dotti and Nupe Singhal – Addison, TX
We have a media room which was designed and installed by another home theatre company. We have had numerous issues with maintaining and keeping the equipment operational. Fortunately, we were referred to Diem by a neighbor and they have been invaluable to us. They are immediately responsive in order to minimize our down time. Most importantly, since they have revamped our system, we no longer have the operating issues we were constantly experiencing in the past. Diem has our system running consistently and problem free. We would highly recommend Diem to anyone desiring to streamline their home electronics.
Christine O’Brien – Frisco, TX
It has been a pleasure working with Diem Digital for the past three years. Their professional and knowledgeable staff has guaranteed satisfied customers. I look forward to working with them in the future.
Tim Van Lare – Van Lare, Inc. – Richardson, TX
Diem did an awesome job in designing and installing my system. I am very pleased with the response to all of my service needs. I would recommend Diem Digital to anyone.
Stu and Michelle Jones – McKinney, TX
Working with the Diem staff was fantastic. The work was clean, efficient, and the follow up after the job was completed exceeded our expectations. We would certainly recommend Diem to anyone.
Bob Pavlis – Pavlis Custom Homes – Dallas, TX
I trusted to Diem to install a complete home automation system. They exceeded my expectations with a high quality installation, excellent products, and great follow-up. I highly recommend them to anyone considering home automation.
Jon and Susan Piot – University Park, TX
I have been very pleased with the service and quality Diem represents. Years after my initial installation the responsiveness to service requests remains exceptional. I have not hesitated to recommend them to friends or family and certainly recommend them to you.
Abbey and Joy Ghermay – Plano, TX
Diem has installed 3 different media rooms over the years, the attention to detail is second to none. What impresses me about Diem is they listen to what I need and more importantly what works best for our family. They have designed a system each time that fits the needs of our house, family and budget. They are always there if something changes or needs to improved on, finally I feel they are a diamond in the rough and could certainly charge more for the level of service they provide.
John Powter – Prosper, TX
Diem Digital Interiors implemented a home automation system and theater room in our existing home. They handled the implementation and configuration of various Control4 components, and the complex wiring. What stood out for us most was how helpful and knowledgeable the technical staff was. We have now had the system for two years and on various occasions we have spoken to individuals at Diem regarding questions about the system or changes that we wanted to make. They have made several additional visits, and without exception, have continued to be helpful, conscientious, and knowledgeable. We recommend Diem Digital Interiors to businesses or individuals who are interested in cost-effective technology integration solutions for their home or office, and who want the assurance that their requirements are being handled by skilled professionals who are passionate about customer service and the quality of the their solutions.
Gary and Traci Clarke – Terrell, TX
I have been a loyal customer of DDI now for over 3 years. They have always treated me with respect and act as if my business matters to them. I know I am not their biggest customer, but they treat me like I am. Our friends and visitors are always wowed by the work done by DDI and they love to come over to watch movies and sports. I would recommend Diem without hesitation.
Phil Aylward – Dallas, TX
We have been a Diem Digital customer for almost two years. The organization has never failed to deliver, whenever we had questions or needs, no matter how silly some of our questions may have been. All personnel have been professional, on time, and do not leave until all issues are resolved. It’s also nice being able to talk to real people as opposed to recordings. Keep up the good work.
Chris Hickman – McKinney, TX
Diem Digital is tried and true. Our relationship began at the architectural stage of building our house. Diem Digital was there to design and recommend products tailored to our needs and desires. They were with me though every step of the building process, even after having to change General Contractors on the building of the house. They continue to provide excellent support after three years of being in the house. The craftsmanship and workmanship is superior to any of the contractors that helped build our house. Through the process I unknowingly created a bond with the staff and am pleased to call them my friends today.
Jeff Layn – Lewisville, TX
Thanks for all of your assistance. Great products, super team and fantastic overall job!
David Quinn – Dallas, TX